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₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
Excellence in Customer Service
Why Attend
In this course we cover all the most important elements of service any person involved in direct interactions with customers
 
₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
importance of customer service in a competitive environment
2. Defend the vital role internal customers play and show that their satisfaction is key for the success o...
 
₦ 35,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
, technical and support personnel, field service representatives, account managers, credit and billing specialists as well as managers who want customer service traini...
 
₦ 45,000
 
Excellence in Customer ServiceTraining, Port Harcourt
₦ 45,000
Port Harcourt , Rivers
  • Ad Type : Offering
organization
3. Practice the techniques of managing customer expectations and delighting customers
4. Provide better, faster service and increase customer satisfactio...
 
  Certified Customer Service Professional 0
Certified Customer Service Professional
Port Harcourt , Rivers
  • Ad Type : Offering
Objectives
By the end of the course, participants will be able to:
Define customer service and break it down to its most basic dimensions
Explain the critical link...
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₦ 35,000
 
Certified Customer Service Professional Training in Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering

VII. Customer service excellence; Components of quality service:
VIII. Service quality
IX. Service quality gaps
X. The 'RATER' model
XI. What customers pay attention ...
 
₦ 35,000
 
Certified Customer Service Professional Training in Port Harcourt
₦ 35,000
Port Harcourt , Rivers
  • Ad Type : Offering
will be able to:
I. Define customer service and break it down to its most basic dimensions
II. Explain the critical link between 'attitude' and 'technique' in order to
 
₦ 49,999
 
Customer Relationship Management Training, Port Harcourt
₦ 49,999
Port Harcourt , Rivers
  • Ad Type : Offering

About the CRM® Exam
CRM® Exam Syllabus
Feasibility Studies: Preparation, Analysis & Evaluation
Fundamentals of Customer Care & Exceptional Customer Service Skills
Gai...
 
  AER Training Centre 0
₦ 65,000
 
AER Training Centre
₦ 65,000
Lagos Mainland , Lagos
  • Ad Type : Offering
recognizes that the skill and knowledge of organizations’ employees are critical to their success. Therefore, we provide various services to meet these needs such as:...
 
₦ 100,000
 
Sage 50 Accounting Software
₦ 100,000
Port Harcourt , Rivers
  • Ad Type : Offering
deposit, and even full service outsourced payroll.

-Jobs Management: Proactively manage your projects, track job status, and satisfy your real time reporting needs. ...
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