Customer service representative

Posted by: Ogidan Olayemi, 20 Feb, 2020
Ad Detail
  • AD ID 2193082
  • Locality Ikeja, Lagos
  • CompanyTelcloud
  • Job Type Full Time
  • Ad Type Offering

We are hiring for the post of a customer service representative

Customer service representatives supports customers by providing helpful information, answering questions and responding to complaints.
They are the front line of support for clients and customers.

Customer service representative responsibility :

* Maintaining a veritable, empathetic and professional  attitude  toward customers at all times.

* Attract potential customers by answering product and service questions and suggesting information about other products and services.

* Responding promptly to customer inquiries.

* Contribute to team effort by accomplishing related results as needed.

*Ensures customer satisfaction and professional customer support.


Qualifications/Skills:

* Product knowledge
* Market Knowledge
* Good communication skills
* Quality focus
* Documentation skills
* Analyzing information

Education/Experience :

* Degree holder HND, Bsc and  its equivalent.

* Minimum of a year experience
* Applicant should have basic computer skills.

Applicant to forward there CVs to telcloudltd@gmail.com

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Contact Detail

Ogidan Olayemi
72,oba-ogunji Rd Ogba, Lagos., Ikeja,
Lagos
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