Administration and Office Management: Best Practices and Technologies
Why Attend
Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This course tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully.
Course Methodology
The course involves a mix of self assessment tools, showcases of computer applications, brief presentations by the consultant and participants on course related topics, and videos to enhance learning and real life implementation.
Course Objectives
By the end of the course, participants will be able to:
Define and apply the new roles of executive assistants and administrators to meet modern challenges
Use technology to get more done and to stay connected with the office and their boss
Plan and organize work flow effectively by filing, documenting, sorting, indexing, and retrieving corporate documents in the most appropriate manner
Create quality standards for a motivating and productive office environment
Demonstrate a better command of the English language including the meaning and spelling of words, grammar, and the rules of writing
Identify and improve the competencies they require to keep generating added value services
Target Audience
This course is designed for people who have graduated from an office administration program or have several years of documented work experience in the secretarial or office administration fields. It will also benefit those interested in qualifying for entry level supervisory or managerial office positions, as well as those currently in related positions and seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.
Target Competencies
Administration of computer applications
Time management
Telephone, email and office communication and etiquette
Motivating and improving productivity
Writing skills
Dealing with diversity
Indexing and archiving
Meetings and events management

FEES
N49,999(including tea breaks and lunch daily
Location & Date

Ciel Consulting reserves the right to alter dates, content, venue and trainer.

NO 21 OILFIELD AVENUE OFF SCHOOL RD ELELENWO
PORT HARCOURT

Schedule:
Weekday & Weekend Training Avaialable)
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